Question 1

How often should I flush my tankless/tank-type heater?

Accepted Answer

Both tank and tankless should be serviced annually or else sediment settles and accumulates within the reservoir. We have annual heater service reminders and unit flushing plans. Ask us about them today!

Question 2

Why is my faucet leaking?

Accepted Answer

Most frequent culprits are worn-out gaskets, valves, or O-rings. While some leaks can be fixed by replacing these parts, persistent leaks may indicate a more serious issue, such as pipe corrosion.

Question 3

Why is a sewer smell coming from my drains?

Accepted Answer

It could be a dry p-trap, clogged drain, or even cracked sewer pipe. The presence of sewer gas is an indication of something wrong with your plumbing and requires professional correction to avoid further issues.

Question 4

Why does my toilet keep running?

Accepted Answer

The flapper is not sealing properly and needs to be adjusted or replaced, or your toilet handle lever mechanism is sticking.

Question 5

Are drain cleaning chemicals safe?

Accepted Answer

They can create a temporary fix but cause long-term damage to pipes. You should use a baking soda and vinegar mixture to flush the drains, followed by hot water for proper drain cleaning that breaks down buildup without damaging your internal plumbing.

Question 6

Why do I need a water softener?

Accepted Answer

A softener removes hard minerals that cause scaling in fixtures and appliances that can lead to costly replacement and repairs down the road.

Question 7

Why do I need a carbon filter unit?

Accepted Answer

A carbon filter unit purifies drinking water by removing impurities and minerals through a series of physical filters.

Question 8

What is the difference between a water conditioner and a water softener?

Accepted Answer

Water conditioners alter hard water minerals but do not remove them. Water softeners remove hard water minerals through salt in the regeneration cycle. Water conditioners reduce minerals, while water softeners remove them.

Question 9

What causes low water pressure?

Accepted Answer

Household water supply may be insufficient due to inadequate plumbing, a malfunctioning shut-off valve, or mineral buildup such as calcium and lime. Any questions? Call us at 904-429-9747.

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